Our office will close at the end of business on Friday, Dec 19, 2025, and will reopen on Monday, Jan 5, 2026. Any orders placed after Dec 19 will be processed beginning Jan 5, and email responses will resume on that date as well. We appreciate your understanding and look forward to assisting you when we return.

Why Shop With Us

At The Watch Factory Australia, we make every second count by offering quality you can trust, service you'll love, and watches that last.

  • ✅ 100% Authentic Watches
    We are an authorised Australian retailer. Every watch is genuine and covered by the manufacturer’s warranty.
  • 🚚 Free Express Shipping
    Orders over $100 ship fast via Australia Post Express. Most metro orders arrive in 1 to 3 business days.
  • 🔁 30-Day Risk-Free Returns
    Not the right fit? We offer easy returns or exchanges within 30 days, no pressure, no hassle.
  • 🛡️ Secure, Flexible Payments
    Shop with confidence using Apple Pay, PayPal, Afterpay, Zip, Visa, Amex, and more.
  • 🌟 Trusted by Thousands
    We're rated highly on Trustpilot and loved by thousands of customers across Australia.
  • 📍 Aussie-Based Support
    Have a question? Our Melbourne-based team is ready to help, Monday–Friday.

Shop smart. Wear confidently. That’s The Watch Factory promise.