Our online store will continue to run 24/7 but our logistics partners inform us that express delivery will not now be available for the uncertain duration of the COVID-19 outbreak.
Our distribution centre has implemented additional cleaning and sanitation measures to ensure the safe shipping of all of our watches.
For the safety & well-being of our employees, our customer service staff are now working from home and are available Monday to Friday 0900 to 1700 only.
If Stage 3 COVID-19 prohibitions are imposed then it’s likely we will be required to shut our distribution centre and our logistics partners will only be permitted to pick up and deliver essential items.
We are unable to reasonably estimate the additional time that will be required to deliver your order in this possible contingency.
We’re all in this crisis together. Stay safe and follow the Government guidelines so we all get through this personal, health, economic and community disaster.
The Watch Factory Team