New Zealand Customs & Duty Fees

Orders shipped to New Zealand may incur GST, customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and these charges must be paid by the recipient directly to the NZ Customs Service. The Watch Factory is not responsibility for and will not reimburse any of these costs. Please note that separate orders placed on the same day may be subject to New Zealand GST, charges and duties.

Orders shipped to New Zealand for an amount more than the equivalent of AU$350 including shipping charges will generally incur GST, customs charges and duties. The general amount of these charges is about 20% of the dollar amount of the merchandise plus shipping. However, this is just a general guideline and you should refer to NZ Customs Service' What's My Duty Estimator to calculate charges that may be due.

The Watch Factory cannot control and is not responsible for any duties, taxes or charges applied to your package. You will be responsible for paying additional charges for customs clearance. Please see NZ Customs Service' Frequently Asked Questions for further information. Please note, in rare occasions custom agents may delay the delivery of some packages.