Our office will close at the end of business on Thursday, 2 April 2026 for the holiday break in Victoria, and will reopen on Tuesday, 7 April 2026. Any orders placed after 2 April will be processed beginning 7 April, and email responses will resume on that date. We appreciate your understanding and look forward to assisting you when we return.

Contact Us

Watch Factory Contact Us

Feel free to contact us and we'll get back to you as soon as possible. Our support team is available Monday to Thursday from 0830 AM to 1700 PM except on Friday from 0830 AM to 1300 PM.


*The expected response time for your enquiry is within 1 business day (excluding weekend). Please do not send multiple enquiries within this time period as it will only delay your ticket further.*